John 3:16

I believe the unbelievable, I receive the impossible, because it's doable. Jesse Duplantis

Homeowner on the phone on the front lawn of an Orlando home, looking up at a large oak

How the Free Tree Service Line Works

No forms, no apps, no account. You call, answer a few questions, and get put through to an independent tree service company near you. Here is every step, and who is responsible for what.

Tree Service Orlando FL exists for one moment: you are looking at a tree that needs work, and you want a local company on the phone without spending an evening hunting for one. Here is exactly what the line does in that moment, and where its part ends.

The call, step by step

  1. You dial (689) 407-5379. Any hour, any day, including weekends and holidays. An automated assistant answers. There is nothing to download and no account to set up.
  2. What kind of tree work? Removal, trimming, a palm, a stump, storm damage, a fallen tree, clearing a lot. Say it in your own words. If it is more than one thing, say so.
  3. Your details. Your name, a callback number, and your city or ZIP code, so the call goes to a company that actually works in your part of Central Florida.
  4. What the tree is doing. Leaning, dead, cracked, dropping limbs, over the roof, on the fence, across the driveway. Mention anything it touches or could hit: the house, a car, a pool cage, a neighbor's yard or a power line.
  5. The transfer. Your call is put through to an independent, locally owned tree service company. It hears a short summary of what you said before it picks up.
  6. If nobody can pick up. Your details go to that company so it can call you back.
  7. From here, you deal with the company. It arranges a time to look at the tree, tells you what it recommends, gives you its price, does the work if you agree and bills you directly.
Hand holding a phone in front of a large live oak with Spanish moss and a one-story home on a sunny day

Who does what

The line and the tree company have very different jobs. Knowing which is which tells you who to ask about what.

Tree Service Orlando FL, the line

  • Answers the phone 24/7 with an automated assistant
  • Takes your details and a description of the job
  • Transfers you to an independent tree company serving your area
  • Passes your details along for a call back if needed
  • Never charges you anything

The tree company you are put through to

  • Sets up a visit and looks at the tree in person
  • Recommends the work and quotes its own price
  • Handles any permit or arborist paperwork you agree on
  • Does the work, cleanup and hauling you agreed to
  • Bills you directly and is responsible for its own work

The line does not quote, schedule, supervise or vouch for any work, and it holds no license or arborist certification. It may be paid a referral fee by the companies it connects callers with.

Why a phone line instead of a search

Search for tree help in Orlando the night after a thunderstorm and you get a page of ads, companies that serve a different county, and voicemail boxes. A line routed by your location shortcuts that: one number, always answered, sent to a company that works where you live.

It also leaves the important decisions with you. You still hear the recommendation and the price straight from the company, you can still say no, and you can still check its insurance and credentials before anyone starts a saw.

Work truck with amber lights parked by a one-story Orlando-area home under a large oak at dusk

Questions to ask once you are connected

Florida has no statewide license for tree services, so a few direct questions protect you more than any advertisement. Ask them on the first call and again when someone comes out.

  • Can your insurance agent send me a certificate of general liability and workers' compensation coverage?
  • Who will decide what happens to the tree, and what is their ISA certification number?
  • Will I get the price in writing, including cleanup, hauling and the stump?
  • Is there a charge for coming out to look, and is it credited toward the work?
  • Does this job need a permit where I live, and who is getting it?

Check the company yourself. Florida has no state license for tree trimming or removal, so ask the company for a certificate of general liability and workers' compensation insurance, and for the ISA certification number of its arborist. You can confirm a certification with the ISA's credential lookup (opens in a new tab).

When it is an emergency

The line answers at any hour, but it is not an emergency service. If a tree has brought down a power line, if anyone is hurt or trapped, or if you smell gas after a tree hits the house, call 911 first. Stay well clear of any wire, even one that looks dead, and keep children and pets away. Once everyone is safe, photograph the damage for your insurer and then call the line. The emergency tree removal page covers the first hour in detail, and who pays when a tree falls explains insurance.

Fallen oak limb lying across a wooden privacy fence in a Central Florida yard

After the call, everything about the job runs between you and the company. If something goes wrong with the work, the company is the one to contact, because it did the work, set the price and holds any warranty it offered.

How this line works: Tree Service Orlando FL is a free phone line, not a tree service company. It does not trim, remove, quote or schedule tree work and holds no license or arborist certification. Calls are transferred to independent, locally owned tree service companies in the Orlando area. Those companies may pay Tree Service Orlando FL a referral fee. You never pay the line. How it works.

Common reasons people call

Common questions

Am I talking to a real person when I call?

An automated assistant answers first. It asks a few short questions, then transfers you to a person at a local tree service company. Before that company picks up, it hears a short summary of what you said, so you do not have to repeat everything.

What happens if the tree company does not answer?

Your name, callback number, location and description of the job are passed to the company so it can call you back. If the situation is dangerous, such as a tree on the house or a line down, call 911 or your utility first, and call the line again if you do not hear back.

Do I have to hire the company I am connected with?

No. You can hear its assessment and price and decide not to go ahead. You owe the line nothing either way. If the company charges for a site visit or an arborist assessment, that is between you and the company, so ask about it on the call.

How does the line make money if the call is free?

The tree service companies it connects callers with may pay it a referral fee. The line never charges you, never adds anything to your bill and never sees or sets the price the company quotes.

Can the line tell me what my tree removal will cost?

No. The line does not quote. Only the company that looks at the tree can price it, because height, access, what the tree could hit and how much cleanup you want all change the number. For a sense of scale, read the tree removal cost guide.

Try it now. The call takes about a minute

Call the free line any hour. Say what the tree is doing, where you are and how urgent it is, and you are put through to an independent, locally owned tree service company that looks at the job and quotes its own price.

Call (689) 407-5379

  • Answered 24/7An automated assistant picks up day or night, weekends and holidays.
  • Free to callYou never pay the line. Any price comes from the tree company.
  • Ask for proofBefore work starts, ask the company for its certificate of insurance and its arborist credentials.
  • You stay in chargeThe company looks at the job and quotes first. You decide whether to go ahead.